Frequently Asked Questions

Kolli Psychiatric & Associates is an out-of-network practice, so we don’t bill insurance directly. Out-of-network doesn’t mean you’re on your own for the full cost, though — many patients with PPO plans are reimbursed a meaningful portion of each visit. After your appointment we provide a superbill (an itemized receipt) that you submit to your insurer for reimbursement, and we’re glad to walk you through how it works before your first visit.

If your plan includes out-of-network benefits — most PPO plans do — your insurer usually reimburses a percentage of the fee once you’ve met your out-of-network deductible.

The clearest way to know your coverage is to call the number on your insurance card and ask: Do I have out-of-network outpatient mental health benefits? What is my out-of-network deductible, and how much have I met? What percentage is reimbursed afterward? With those answers you’ll know what to expect, and we’re happy to help you make sense of them.

A superbill is an itemized receipt we generate after each visit with everything your insurer needs to process an out-of-network claim. You pay at the time of the appointment, submit the superbill to your insurance (usually online in a few minutes), and any reimbursement you’re eligible for is sent directly to you. It’s simply the paperwork that lets you recover part of the cost from your plan.

The initial evaluation is typically a one-hour session where the doctor will ask you questions about your current symptoms, history, and other necessary information to make a diagnosis. After your doctor explains the diagnosis to you, he/she will develop a personalized treatment plan that may or may not include medication. If medication is indicated, the doctor will e-prescribe to your pharmacy at the end of the appointment.

Yes. Our board-certified child and adolescent psychiatrists specialize in evaluating and treating children and teenagers — including ADHD, anxiety, depression, and mood concerns. Because these conditions often present very differently in a child than in an adult, care from a psychiatrist specifically trained in childhood and adolescence makes a real difference. We see children, adolescents, and adults.

We provide psychiatric care across the lifespan — children, adolescents, and adults. We see children from age 4 and up.

We can often schedule a new evaluation within the same or the following week — considerably faster than the typical wait to see a psychiatrist.

Yes, we have licensed psychiatrists who can prescribe medication if they determine it’s necessary and beneficial for your treatment.

The frequency of appointments is determined by the severity of symptoms and the medication titration schedule. Initially, appointments are every 2-4 weeks, but as a patient’s symptoms stabilize, their appointments can be moved to every 3 months. In rare situations, appointments may be spread out further.

Any patient who has not been seen within 6 months of the last appointment will be automatically discharged from the practice and will need to schedule an appointment to re-establish a therapeutic relationship with their assigned provider. 

Your doctor determines which Level (1-3) follow-up appointment is needed when he/she schedules patients. When a patient requires more time than allotted, the Level of the appointment is changed to better reflect the time spent and is charged as such.

All follow-up appointments are scheduled for up to a scheduled amount of time and indicate the upper limit of the time allotted. Sometimes, a patient doesn’t require all the allotted time. The appointment will be charged for the time that was set aside in the schedule. The minimum charge for any appointment is a Level 1 at $180.

A parent or guardian must accompany a child under 18 to all initial sessions with the doctor or our therapists. Beyond that, you, your child, and the therapist will determine how the therapy will be structured. Parents are generally included in the sessions of younger children and are invited to come in at the end of sessions with teens. Clients working with our therapists will collaborate on what extent a parent or guardian will be involved.

We offer separate sessions for parents as often as needed. We will not discuss the child’s specific issues but can talk in general terms. It is important that the child knows that we will maintain confidentiality with their information, even with their parents, so that the child will feel comfortable opening up to the therapist. One caveat: we will always be specific with parents if we think the child’s life or serious well-being is at risk (i.e., if they are suicidal, homicidal, being sexually or physically abused, etc.).

Currently, we are only able to see clients that are residents of and living in New Jersey. 

This Good Faith Estimate outlines the anticipated cost of your healthcare services based on the information available at the time it was created.

Please note that this estimate does not account for unexpected costs that may arise during your appointment. If special circumstances occur, additional charges may apply. In such cases, federal law grants you the right to dispute (appeal) the bill.

If you receive a bill significantly higher than this estimate, you can:

• Contact your healthcare provider to discuss the discrepancy and request a bill adjustment.
• Negotiate the bill or inquire about financial assistance options.

Alternatively, you may initiate a dispute resolution process with the U.S. Department of Health and Human Services (HHS). To begin this process, you must file your dispute within 120 calendar days(approximately 4 months) from the date on the original bill.

• A $25 fee applies to start the dispute resolution process.
• If the reviewing agency sides with you, you will only be responsible for the amount listed on this Good Faith Estimate. If the agency agrees with the healthcare provider or facility, you may be required to pay the higher amount.

For more details or to obtain the dispute form, visit www.cms.gov/nosurprises or call 1-877-696-6775

If you have any questions about your Good Faith Estimate or the dispute process, please visit the link above or contact 1-877-696-6775 for assistance.